Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Waite

Bob Waite

January 29, 2026

5  out of  5
rating by Bob Waite
"Changing insurance to bundle with wife's. Took very little time. People at State farm very helpful. Thanks to all."
We responded:
"Thank you for the fantastic review, Bob! We are always here to help with your insurance needs here in Springville . "
Profile photo of Robert

Robert

January 18, 2026

5  out of  5
rating by Robert
"Excellent service and all of my questions were answered promptly along with a call back that was very nicely done by Isabel. All of the information on our home was updated and was needed for updated pricing and to be used in case of a fire. Wonderful experience!"
We responded:
"Thank you so much for the 5-stars, Robert! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Lois Wick

Lois Wick

January 14, 2026

5  out of  5
rating by Lois Wick
"They are as always very helpful"
We responded:
"Wow, thank you for the 5-star review, Lois! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Lois, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Merenick’s Team is just a call or email away! "
Profile photo of Joe Krzes

Joe Krzes

January 14, 2026

5  out of  5
rating by Joe Krzes
"Great service and friendly customer service"
We responded:
"Thank you for your review. We are here for you when you need us!"
Profile photo of Christina Warner

Christina Warner

December 22, 2025

5  out of  5
rating by Christina Warner
"The office of Jim Merenick and staff have always been a big help in any kind of situation I've had. They are very helpful and friendly!"
We responded:
"Thank you for your review. We are here to help!"
Profile photo of JACKIE O'DONNELL

JACKIE O'DONNELL

November 19, 2025

5  out of  5
rating by JACKIE O'DONNELL
"Tara was most helpful, knowledgeable and customer service focused. Asset to company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jordan Seltzer

Jordan Seltzer

November 4, 2025

5  out of  5
rating by Jordan Seltzer
"Tara was friendly, knowledgeable, and quick to respond to my questions! I had what I needed in less than an hour."
We responded:
"Thanks Jordan, Tara rocks and is always there to help!"
Profile photo of Tonya Stark

Tonya Stark

October 18, 2025

5  out of  5
rating by Tonya Stark
"This office is very helpful and efficient. I do not have any complaints at all.I would definitely recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Joseph Austin

Joseph Austin

October 17, 2025

5  out of  5
rating by Joseph Austin
"Agent answered all questions and was friendly and helpful. I would give them a try you won't regret it"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of James Davis

James Davis

October 16, 2025

5  out of  5
rating by James Davis
"Been dealing with this office since I was 16 years old. Best State Farm office out there. Cameron and Tara are a pleasure to work with these are the people for all your insurance needs."
We responded:
"Thank you James, Cameron and Tara rock! Thanks for your business."
Profile photo of Lori Johnson

Lori Johnson

October 7, 2025

5  out of  5
rating by Lori Johnson
"When it was discovered that my dad's house insurance was cancelled due to non payment, the agents worked diligently to get another policy in place."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Steve Smith

Steve Smith

September 30, 2025

5  out of  5
rating by Steve Smith
"Always helpful and great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ashlyn Campbell

Ashlyn Campbell

September 29, 2025

5  out of  5
rating by Ashlyn Campbell
"Cameron made it easy for me to switch to the office he works out of, he always let's me know when my insurance is due and what he can do to help if I'm running late on the payment for that month."
We responded:
"Thanks for the rating Ashlyn. Let us know if there is anything we can help you with."
Profile photo of Jessica Wiede

Jessica Wiede

September 16, 2025

5  out of  5
rating by Jessica Wiede
"Every time I call the office everyone is very helpful and friendly. They answer my questions quickly and are always nice in the phone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lauren Helmbrecht

Lauren Helmbrecht

September 15, 2025

5  out of  5
rating by Lauren Helmbrecht
"Melissa thank you for taking your time with me over the phone, about the discussion about cars for my son that will be beneficial cost for me. You are making this transition as a single widowed mom easier and understandable. Im looking forward to continuing business with the company that you work for. Thank you again!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Gabriel Cessna

Gabriel Cessna

September 12, 2025

5  out of  5
rating by Gabriel Cessna
"Jim is a great dude. Has time to spend on you unlike some of the other major insurance companies. You just know he's getting you the help you need. Thanks Jim."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Martha Wood

Martha Wood

September 10, 2025

5  out of  5
rating by Martha Wood
"Anytime I've called from that first tentative time I've received the help I was asking for. The custo.er service is truly 5 star!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jason Wright

Jason Wright

September 5, 2025

5  out of  5
rating by Jason Wright
"The agents are always very helpful and friendly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mr Filly

Mr Filly

August 31, 2025

5  out of  5
rating by Mr Filly
"Walked in with my old policy from another company and within 15 minutes I was walking out with the same coverage for almost 1/3 less in price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Megan Boberg

Megan Boberg

August 29, 2025

5  out of  5
rating by Megan Boberg
"Tara makes the process as easy as possible! Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Bill Ramsey

Bill Ramsey

August 28, 2025

5  out of  5
rating by Bill Ramsey
"Also so helpful and available with great rates"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Betsy Priester

Betsy Priester

August 27, 2025

5  out of  5
rating by Betsy Priester
"Love this dtate garm agency. wonderful customer service. great pricing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Janice Solares

Janice Solares

August 5, 2025

5  out of  5
rating by Janice Solares
"They take the time to listen to any question I have, they are courteous and very respectful."
We responded:
"Thank you Janice for allowing us to help you with your auto and home insurance. Please let us know if there is anything we can do to help."
Profile photo of Ken Glass

Ken Glass

July 31, 2025

5  out of  5
rating by Ken Glass
"I am a long time Jim Merenick State Farm customer and have always had a very good experience dealing with anyone in the office that I have worked with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Shellee Higgins

Shellee Higgins

July 29, 2025

5  out of  5
rating by Shellee Higgins
"Jim and staff have been always been so amazing for the many years we have been with them. I can't tell you how many times I had questions or whatever and they have gone above and beyond. Today Tara helped me tremendously and spent a lot of time making sure I understood stuff which was great. Cause sometimes that's not always the case with companies. So it's much appreciated! Thanks Tara!"
We responded:
"Thank you for your business Shellee. Tara is awesome and is always there to help."